Chinese Community Social Services Centre Inc. Western Metro Region

Suite 6
DONCASTER VIC 3108

(03) 8848 0288

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CCSSCI is a non-profit organization, providing Chinese-specific home care packages since 1995. We are committed to provide best quality of care to our Chinese community, to enable our consumers to have choice, control and flexibility to access support, with the goal to enhance our consumers’ wellness and re-ablement. Our team of bilingual Case Managers and Home Care Workers are qualified and experienced, to ensure effective service delivery. They are fluent in Cantonese, Mandarin, and some speak other Chinese dialects, e.g. Shanghainese, Hokien, Hakka, Teochew and Seeyup. Our after-hours emergency support service is managed by our Case Managers to provide 24/7 support all year round in times of need. The services we provide are designed in partnership with our consumers and family carers, and are tailored to meet our consumers’ individual needs and goals.

(03) 8848 0288


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Government-subsidised care

Chinese Community Social Services Centre Inc. Western Metro Region is an approved provider for Home Care Packages, subsidised by the Australian Government.

$8,927.90 package

Home Care package level 1

Basic care

Personal care, household or domestic assistance, social support, meals or shopping, or rehabilitation.

$15,705.95 package

Home Care package level 2

Low-level care

Personal care, household or domestic assistance, social support, meals or shopping, or rehabilitation. Services may include loan of basic equipment.

$34,174.95 package

Home Care package level 3

Mid-level care

Personal care, household assistance, meals and medications, nursing or allied health input, support with memory or behaviour changes, or assistance with aids and appliances.

$51,808.10 package

Home Care package level 4

High-level care

Personal care, household assistance, meals and medications, nursing or allied health input, support with memory or behaviour changes, or assistance with aids and appliances.